Your recovery, fully supported

As part of your claim, you can access expert psychological care to help you feel like yourself again.

Book your first appointment

Connect with a psychologist now

Fill in your details and we will be in touch for a no obligation call from our team.

Personalised psychological support to help you get back to yourself

We are here to help you feel heard and supported after a work-related injury or event that has affected your mental health. Your current treating providers (GP, physio, etc.) continue as normal. Your psychologist works alongside them as an added benefit, at no cost to you.

Expect dedicated, confidential sessions with a qualified psychologist

Sessions use proven treatments to help you work through what you're experiencing. This program is completely independent and confidential from anyone involved in your claim, including your insurer.

Have a question? Give us a call.

The video and FAQs below have some more information. However, If you are unsure or would like to speak to a team member, please give us a call on 1800 318 564.

Find out more about psychology with Navigator Group

  • People are referred to psychology when psychological support may be helpful as part of their recovery. This can include experiencing stress, anxiety, low mood, sleep issues, pain-related distress, or difficulty coping following an injury or work-related event.

  • We will contact you to arrange your first appointment. You are welcome to ask any questions you like, and there is no pressure to book your appointment if it doesn’t feel right for you.

  • No, accessing psychology with Navigator Group will not impact on your claim or weekly payments. Our purpose is to help you in your recovery.

  • Treatment involves structured therapy sessions with a psychologist. Therapy is tailored to your needs and may include evidence-based approaches such as Cognitive Behavioural Therapy (CBT), EMDR, or other psychological therapies designed to support recovery and improve coping.

  • No, you will have your sessions via video or phone appointments, allowing access regardless of location.

  • Yes. Your information and discussions are kept confidential and managed in line with privacy laws. Information is only shared where appropriate and relevant to support your care and recovery.

  • There is no cost to you – Navigator Group works with employers and insurers to fund support for you during this time.

  • No. Participation is completely your choice. You can decide whether or not to take part, and you can stop at any time.

  • You only need to see one psychologist at a time. If you would prefer to stay with your current psychologist, then there is no need to see us for psychology.

  • Get in touch with us by calling 1800 318 564. We are happy to answer any questions you may have about PPP.