Australian Charter of Healthcare Rights

Navigator Group is committed to upholding the principles of the Australian Charter of Healthcare Rights. This Charter outlines the rights that every person can expect when receiving health care in Australia.

These rights apply to all individuals and to all settings where care is delivered, including public and private hospitals, day procedure services, general practice, and community health services. They reflect the expectation that care is safe, respectful, inclusive, and responsive to individual needs.

Navigator Group aligns its services with these principles, ensuring that every participant is treated with dignity, supported to make informed decisions, and provided with care that is transparent, collaborative, and centred on their recovery.