We are Australia’s leading healthcare innovator.
Navigator Group provides leading end-to-end recovery services for anyone suffering an injury sustained at work or in a motor vehicle accident.
Our services have been developed by medical and psychological experts driven by positive change that supports real people. We take a holistic approach to treat both the body and the mind, supported by our comprehensive knowledge of compensable injury, to deliver optimal outcomes for everyone involved.
Traditional healthcare systems lack a co-ordinated, whole patient approach – resulting in increased costs and delayed recovery
Awards and Recognition
Our Values
Who We Are?
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Australia's leading healthcare provider and innovator specialising in co-ordinated, evidence-based treatment programs with a whole of person approach
Our team have supported more than 20,000 people through our programs incorporating both mental and physical aspects into our programs
We support people in their recovery with multi-disciplinary teams to activate effective recovery plans and use world leading technology to track progress -
We are a team of occupational physicians, physiotherapists, exercise physiologists, occupational therapists, clinical psychologists and counsellors who believe that every recovery needs a plan
We utilise our outcome data and research to collaborate with academic institutions, government agencies, actuaries, insurance companies and corporations.
How We Started
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Originally founded in 2010 by Dr Ray Wallace and Dr John McMahon ‘Medico Legal Specialists’ who, after conducting 40,000 IME’s thought "There must be a better way”.
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They identified multiple issues in the current traditional healthcare framework:
Patients being treated serially rather than a whole of person approach
Incorrect diagnoses led to unnecessary intervention
Unnecessary imaging, unnecessary surgery and excessive passive treatment
Failure to address the psychological aspects of physical injuries
Lack of adherence to best practice recovery protocols and oversight of patient programs
They set out to design a model to support patients and healthcare providers that included:
High potency, low-cost interventions
Simplified programs for patients and their health practitioners
Easier access to clinicians and counsellors
A department dedicated to research and innovation
Incorporated use of sophisticated technology and data
About Navigator Group
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Fragmented treatment instead of holistic care
Incorrect diagnoses resulting in unnecessary interventionsOveruse of imaging, surgery, and passive treatments
Neglecting psychological aspects of physical injuries
Inadequate adherence to best practice recovery protocols and patient program oversight
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Implementing low-cost, high-impact interventions
Simplified programs for patients and healthcare providers
Enhancing access to clinicians and counselors
Establishing a dedicated research and innovation departmentIntegrating advanced technology and data utilisation
Meet Our Team
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Paul Fitzmaurice
Board Member
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Chris Rex
Board Member
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Paul Shmukler
Co-Founder and Chief Executive Officer
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Stacey Williams
Deputy Chief Executive Officer
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Dr. John McMahon
Co-Founder and Director of Science
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Paul Macgugan
Chief Operating Officer
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Melissa Colonna
Head of Primary Psychological Program
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Angela Hill
Head of Active Recovery Clinics
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Sharn Meneilly
Head of Navigator Support
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Sophie Gibbs
Director - Customer Experience
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Rhys Cooper
State Manager – Victoria
Our partners